Recall Information > CRS Hub Recall

CRS Hub Recall

Date notice given to Transport Canada: August 18, 2026
Motor Vehicle Safety Recall Number: 2026-399
View Safety Notice

Issue: Certain discontinued B-Safe 35, B-Safe Ultra, B-Safe Gen2, B-Safe Gen2 FlexFit, B-Safe Gen2 FlexFit Plus, and Endeavours car seats manufactured between August 17, 2020, and April 18, 2023, may include a condition involving the handle hub that, after extended use and under certain wear conditions, could result in a potential handle detachment. Specifically, a screw attaching the carry handle at the handle hub may loosen over time.

Safety Risk: The handle could detach, creating a fall hazard and risk of injury to the child.
Type of Injury: bruising or other injury resulting from a fall

Affected products:

• B-Safe 35: E1A738Y, E1A738Z, E1A739X, S05588300, S05588600, S05588700, S11179700

• B-Safe Ultra: E1C018M, S11747100

• B-Safe Gen2: E1C782C, E1C782L, S12776500

• B-Safe Gen2 FlexFit: E1C752G, E1C756B, S12777500

• B-Safe Gen2 FlexFit Plus: E1C797N, E1C799V, S12777700, S12777900

• Endeavours: E1A545Q, E1A919V, S11747500, S11747600

To confirm if your car seat is affected, please locate your product’s model number by looking at the label on the underside of the seat as shown in the graphic.

Britax will remedy this defect free of charge by providing a remedy kit with two Retention Clips (Clip A, Part No. M15251800, and Clip B, Part No. M15251900) that you will need to add to the hub mount assembly of your car seat. No tools are required, and no other parts on your car seat need to be removed or replaced. Remedy kits are available now.

Graphic Pointing to the manufacture label on the underside of the infant car seat

How to obtain the remedy kit: To request your remedy kit, visit www.crshubrecall.com and submit your request online. The kit, including the clips and full illustrated instructions, will be mailed to you at no cost. If you are unable to request your kit online or if you are having difficulty completing the installation once you receive your kit, you may also call Britax Consumer Services at 1-888-427-4829.

Precaution: Do not lift or carry the seat by the carry handle until the remedy kit is installed; lift and carry it only by its shell. The seat may continue to be used when properly secured in a motor vehicle or attached to a stroller. 

If you no longer own the seat, email the current owner’s contact details to Bsafecampaign26@britax.com, or call 1-888-427-4829.

Be sure to update your registration details through Britax car seat registration or call 1-888-427-4829.

Last updated: October 16, 2026

Questions about this recall:
Britax Consumer Services, 1-888-427-4829; Britax Child Safety Ltd., C.P. 7289, RPO Brunswick Square, Saint John, New Brunswick E2L 9Z9;

or submit an online request at www.crshubrecall.com.

 

Can’t find what you’re looking for?
Information about safety recalls for which notice was given to Transport Canada before January 1, 2026, may not be available on this website. For information about previous recalls, you can view our Historical Safety Notices page, contact Britax Consumer Services at 1-888-427-4829, or search Transport Canada’s Motor Vehicle Safety Recalls Database.

 

Report a Safety Concern
To report a concern, please contact Britax at 1-888-427-4829 or britax.ca/contact-us. You can also contact Transport Canada at 1-800-333-0510 or through the online defect complaint form.