Safety Notices

FAQ

Q. Are the cup holders and infant positioning inserts sled tested? Will their use void the warranty?

A. The cup holders and infant positioning inserts have been sled tested and are approved by BRITAX for use with the new BRITAX convertibles (infant/child seats). Their use will not void the BRITAX warranty.

Q. Are the harnesses interchangeable from traditional to Next Generation convertibles (infant/child seats)?

A. No, they are different lengths.

Q. Are the SafeCells a replaceable part?

A. No, they are integral to the seat design and cannot be replaced. Consumers should follow the user guide recommendation to discontinue use of a child seat that has been in a moderate or severe crash.

Q. Can I use an inflatable seat belt to install my BRITAX car seat?

A. Yes. BRITAX has revised its recommendations and based upon an analysis of vehicle seat belt system testing results, the current Ford Motor Company (Ford and Lincoln vehicles) Inflatable seat belt system is approved for use with all BRITAX car seats made to date EXCEPT B-Safe 35, B-Safe 35 Elite, Marathon ClickTight, Boulevard ClickTight, and Advocate ClickTight. BRITAX will continue to evaluate information provided by automobile inflatable seat belt manufacturers and may revise these recommendations as new data becomes available. Please see our Inflatable Seat Belt Policy for our recommendations on installing an approved BRITAX car seat with a harness and a Ford inflatable seat belt.

Q. Can the ClickTight mechanism open during use?

A. The ClickTight mechanism is designed to remain securely closed once installed and extensive crash testing has been completed to validate consistent performance. The ClickTight dial was designed to open with a two-step process to ensure it could not be accidentally activated. Also, the tension created by the tight vehicle seat belt or LATCH strap inside the ClickTight once installed also inhibits the ClickTight from unintentional opening.

Q. Can you use a pool noodle with the ClickTight Convertibles?

A. Yes. A pool noodle can be used to get additional recline if needed.

Q. Do we have to use a vehicle manufacturer's authorized anchor point to tether rear facing?

A. If a vehicle manufacturer does not support the Swedish method of rear facing tethering, the option to tether Australian method is available. Any difficulties getting the child in and out with the Australian method can be overcome by loosening and retightening the tether. Installation of the car seat on the passenger side provides the easiest access to the tether adjuster. Otherwise, Britax will be providing an anti-rebound bar with all Canadian convertible car seats beginning June 2014 as an alternative to rear-face tethering if needed. The anti-rebound bar is also available free of charge through Britax Customer Service to any former G4 convertible owners.

Q. Does the black shell resin hold more heat than the traditional gray & beige shells?

A. Only if the black shell resin comes in direct contact with sunlight. Consequently, the choice of cover set plays a more significant role in our Next Generation convertible (infant/child) seat’s ability to hold or dissipate heat.

Q. How can BRITAX claim that they have world-class head excursion performance when other car seat manufacturers do not publish their results?

A. BRITAX has access to sled facilities all around the world and has tested the Next Generation convertibles (infant/child seats) against all global standards. Additionally, BRITAX has tested competitive seats and have been unable to duplicate the head safety performance results of the BRITAX Next Generation convertibles (infant/child seats). Although these results are not public record, BRITAX can defend them if challenged.

Q. How do I reattach the cover to the head restraint on my traditional BRITAX infant/child seat?

A. For step-by-step instructions on how to reattach the cover to the head restraint on a DIPLOMAT, BOULEVARD, BOULEVARD CS, or ADVOCATE CS, please view our instructional demo.

Q. How long can my child seat be used or when does it "expire"?

A. Please refer to the user guide that came with your child seat to determine its recommended useful life. BRITAX recommends that the use of a child seat be discontinued after a certain number of years from the date of manufacture, depending on the seat, or if the seat has been involved in a moderate to severe crash. Expiration dates are provided for various reasons: technology has changed, components degrade from the environment (depending on how and where stored), parts get lost or installed incorrectly, or instructions and labels may not be available or not legible. After a child seat has met its expiration date, BRITAX requests that the child seat be destroyed.

Q. How should the Versa-Tether be stored?

A. When the Versa-Tether is being used to install the child seat in your vehicle, any excess webbing should be secured in the attached elastic strap. When the Versa-Tether is not being used to install the seat in your vehicle, it should be stored in the pouch on the back of the child seat. To avoid damage or injury, be sure that any excess webbing is contained within your vehicle at all times.

Q. I have been told not to position padding between the child and the child seat. Is it okay to use the infant positioning system?

A. Yes. BRITAX certifies both with and without the infant positioning system. The system was designed and tested with the products. BRITAX, however, recommends against using third-party accessories purchased separately that are not made by BRITAX for BRITAX products.

Q. Is it safe to remove the HUGS Chest Pads for forward-facing use?

A. b. In our recently announced recall campaign involving HUGS chest pads with SafeCell Technology on select Boulevard 65-G3, Pavilion 65-G3 and Advocate 65-G3 infant/child car seats, we have indicated that the HUGS chest pads can be removed and the car seat safely used until replacement pads are received for both rear and forward facing use. Current user guide instructions for these same infant/child car seats require the use of HUGS chest pads for forward-facing installations. BRITAX has tested these child seats forward-facing without the HUGS chest pads, however, and has confirmed that these child seats can be safely used without the HUGS pads. The HUGS pads do enhance the performance of the child seats and for this reason Britax still strongly recommends that HUGS pads be used whenever possible.

Q. Is the Anti-Rebound Bar acceptable for use on the prior generations of Britax Canadian infant-child seats?

A. The Anti-Rebound Bar is acceptable for use on All Britax infant-child seats manufactured after June 2010 (excluding Classic line seats). Britax will be providing an anti-rebound bar with all Canadian convertible car seats beginning June 2014 as an alternative to rear-face tethering if needed. The anti-rebound bar is also available free of charge through Britax Customer Service to any former G4 convertible owners. Kits will also be available for purchase for G2 and G3 infant-child seats in August 2014 through Britax Customer Service.

Q. Is there a standing height limit for rear-facing?

A. Refer to your product user guide for the appropriate height and weight ranges for your child seat.

Q. My car seat is expired. What should I do with it now?

A. We recommend that expired car seats be discarded. BRITAX currently does not offer a recycling program at its headquarters, but you may want to contact your local recycling facility to see if the seat can be recycled. However, in our experience, most recycling centers do not have the labor or equipment to properly recycle car seats.

When you discard a car seat, be sure to cut off all of the webbing, cut the cover, remove or blackout the serial number and manufacture date, and write “trash, do not use” on the car seat shell.

Q. The base of my infant/child car seat is missing a screw/nut. What should I do?

A. Please review our statement and contact the BRITAX Consumer Services Department at 888-427-4829 if you have experienced this issue with your infant/child car seat.

Q. The Side Impact Cushions on the new ADVOCATE 65 CS claim to reduce side impact energy by 45% versus 50% on the original ADVOCATE CS. Why has the claim changed?

A. All Next Generation convertibles (infant/child seats) have 50-65% improved side impact crash energy management performance versus our prior convertibles (infant/child seats), so our starting base line performance for comparison is much higher. Therefore, the new ADVOCATE 65 CS, which reduces side impact crash energy by an incremental 45% versus the rest of our Next Generation convertibles (infant/child seats), has superior side impact crash energy management performance versus the original ADVOCATE CS.

Q. The tether on my car seat has an extra webbing (a loop) under the cover. What is this?

A. In 2006, BRITAX began to introduce an energy-absorbing tether assembly to its convertible (infant/child) car seats. It consists of a loop of webbing with colored (red) stitching held under the cover at the top of the seat shell. In the event of a severe crash, the colored stitching will break and the loops will partially pull through the back side of the shell, reducing G-force effects on the child's head and body. If the colored stitching has broken on your tether assembly, discontinue use of the child seat.

Q. What are the new standards implemented by Transport Canada for car seats on January 1, 2012? Can I still use my BRITAX car seat if it was manufactured before January 1, 2012?

A. Please be assured that there is no need to replace your car seat due to the new regulations. All BRITAX car seats manufactured before AND after January 1, 2012 are compliant with Transport Canada’s current dynamic test standards. For information about the new child car seat safety regulations, please visit Transport Canada’s website: http://www.tc.gc.ca/eng/mediaroom/releases-2011-h145e-6605.htm.

Q. What is NCAP testing and why do many of our competitors claim they pass NCAP testing? Does BRITAX NCAP test?

A. NCAP (New Car Assessment Program) is a requirement for automobile manufacturers to test car seats in their vehicles. Although other car seat manufacturers claim that they conduct NCAP testing, they do not disclose which vehicles they have tested within. All vehicles have different crash force “pulse” rates that the child experiences during a crash. Therefore, any car seat manufacturer can duplicate a pulse rate for a vehicle that has low crash forces and claim that they NCAP test. BRITAX performs tests that represent the forces experienced by NCAP tests across a range of aggressive pulse rates.

Q. What is the difference between a harnessed seat and a booster seat?

A. Booster seats differ from a harnessed car seat in that a booster seat, by definition, simply “boosts” the child up so that the vehicle seat belt is positioned correctly across the child’s hips and shoulder/middle of the chest. Booster seats rely on the vehicle seat belts to hold both the child and the booster seat in position.

Harnessed seats have an internal harness system that is used to restrain the child.

Q. What parts are replaceable on Next generation BRITAX convertible (infant/child) car seats?

A. EPP foam head rest, EPP foam side pieces, forward facing lock-offs, rear facing lock-offs, harness assembly, Versa-Tether, user guides, adjuster assembly, comfort foam in the seat, Canadian back comfort foam, recline handle, headrest apron, and cover sets are all replaceable parts.

Q. When does a child outgrow or not appropriately fit in a BRITAX convertible (infant/child) car seat forward facing?

A. If any of the following conditions exist, then the child has outgrown or does not appropriately fit a BRITAX convertible car seat forward facing (example given for a 55 pound (24.9 kg) seat):
  • the child is less than one year of age OR
  • the child is less than 20 lbs. (9.1 kg.) in weight OR
  • the child exceeds 55 lbs. (24.9 kg.) in weight OR
  • the child exceeds 46" (116.8 cm) in height OR
  • the top of the ears are above the top of the child seat shell OR
  • the top harness slots fall below the child's shoulders.

Q. When installed rear-facing, the car seat touches the back of the front vehicle seat. Is this ok?

A. After your car seat is securely installed rear-facing, you may move the front vehicle seat back JUST until contact is made with the car seat. The vehicle seat should not be pushed back so that the secure installation of the car seat is reliant on the front vehicle seat (“bracing”). However, some vehicle manufacturers prohibit any contact between a car seat and the front vehicle seat, so be sure to check your vehicle owner’s manual.

Q. When rear-face tethering using the Australian method, it is difficult to get my child in and out of the child seat. How can this be overcome?

A. In order to overcome any difficulties, the caregiver can simply loosen and retighten the tether. Installation of the car seat on the passenger side provides the easiest access to the tether adjuster. Otherwise, Britax will be adding an anti-rebound bar to all Canadian convertible car seats beginning June 2014 as an alternative to rear-face tethering if needed. The anti-rebound bar is also available free of charge through Britax Customer Service to any former G4 convertible owners.

Q. When rear-face tethering using the Australian method, the tether length is not long enough to reach the designated vehicle tether anchor. How can this be overcome?

A. Contact Britax Customer Service for a free tether extender kit, which connects to the tether to offer more length in reaching the designated vehicle anchor.

Q. Which rear-facing lock-off do I use?

A. In rear-facing installations of our Next Generation convertible (infant/child) car seats, the lock-off closest to where the vehicle belt is buckled should be used. In rear-facing installations of our previous convertible (infant/child) car seat models, it is recommended that the lock-off farthest from where the vehicle belt is buckled be used.

Q. Why is there a gap behind the BRITAX Next Generation convertibles (infant/child seats) when installed in a vehicle?

A. With the addition of the integrated steel bars in the BRITAX Next Generation convertibles (infant/child seats), the plastic columns at the back of the traditional BRITAX convertibles (infant/child seats) are no longer required, which creates a small gap between the car seat and vehicle seat back when installed. We have added a second forward-facing recline position to allow the car seat to install closer to the seat back for those sensitive to this concern.

Q. Will pressure on SafeCells during installation cause them to compress inadvertently?

A. The force required to compress the SafeCells in a crash far exceeds the force to install the seat and therefore will not compress them inadvertently.

Q. Will retroactive rear-face tethering be required on the G3 Infant-Child seats?

A. Retroactive tethering will NOT be required for any Britax G3 infant-child seats (Classic, G2 or G3) manufacturer before November 2013.