Safety Notices

Customer Service

Phone: 1-888-427-4829
If calling from outside the USA or Canada: 1-704-409-1699
If calling regarding a safety notice or product recall, see contact information listed below.

Please complete our online submission form and a customer service representative will respond to you in two business days.

Hours of operation:
Monday to Thursday: 8:30 am - 5:45 pm (ET)
Friday: 9:00 am - 4:45 pm (ET)

Mailing Address:
Britax Child Safety, Inc
4140 Pleasant Road
Fort Mill, SC 29708