Our Customer Service department can assist in answering questions about warranty coverage and product specifications, as well as technical questions about installation and more.
If calling from outside the USA or Canada: 1-704-409-1699
Complete our online submission form.
Hours of operation:
Monday to Thursday: 8:30 am - 5:45 pm (ET)
Friday: 8:30 am - 4:45 pm (ET)
Britax Child Safety, Inc
4140 Pleasant Road
Fort Mill, SC 29708
Questions from members of the media, including blogger inquiries regarding product reviews, should be directed to our media contacts. For product related questions and warranty coverage, as well as technical questions about installation and more, please contact BRITAX Consumer Services at 888-427-4829.
Unsolicited Product Ideas
Britax Child Safety, Inc. does not accept unsolicited ideas from external parties. We appreciate the time and effort involved in creating an idea and we apologize for any disappointment this has caused. We wish you continued success in your future endeavors. Please be assured that any submissions you may have shared have not been and will not be reviewed by anyone involved in product development, and no copies or reproductions will be made.