If you have questions or concerns and would like to speak with a BRITAX representative directly, please call our Consumer Services department at 1-888-427-4829. They can assist in answering questions about warranty coverage and product specifications, as well as technical questions about installation and more.
4140 Pleasant Road
Fort Mill, SC 29708
If calling from outside the USA or Canada: 1-704-409-1699
|Hours of operation:
|Monday - Thursday
||8:30 am - 6:00 pm (ET)
||8:30 am - 5:00 pm (ET)
Please note that we will be closed for the holidays on the following days:
- Tuesday, December 24, 2013
- Wednesday, December 25, 2013
- Tuesday, December 31, 2013
- Wednesday, January 1, 2014
Our Customer Service department will be unavailable, and online store orders submitted on these days will not be processed or shipped until the next active business day.
Questions from members of the media, including blogger inquiries regarding product reviews, should be directed to our media contacts. For product related questions and warranty coverage, as well as technical questions about installation and more, please contact BRITAX Consumer Services at 888-427-4829.
Unsolicited Product Ideas
Britax Child Safety, Inc. does not accept unsolicited ideas from external parties. We appreciate the time and effort involved in creating an idea and we apologize for any disappointment this has caused. We wish you continued success in your future endeavors. Please be assured that any submissions you may have shared have not been and will not be reviewed by anyone involved in product development, and no copies or reproductions will be made.